studierendenWERK BERLIN
Anstalt des öffentlichen Rechts
Hardenbergstr. 34
10623 Berlin
Phone: +49 (0)30 939 39 - 70
E-Mail: info@stw.berlin
Consultation hours:
Mon - Thu: 8 a.m. - 5 p.m.
Fri.: 8 a.m. - 3 p.m.
Contact / Booking an appointment
Customer centre
BAföG Office
studierendenWERK BERLIN
Anstalt des öffentlichen Rechts
BAföG-Amt
Behrenstraße 40/41
10117 Berlin
Phone: +49 (0)30 939 39 - 6000
E-Mail: Contact form
General BAföG consultation hour for initial applications:
Wednesdays from 12 - 2 p.m., alternating between Franz-Mehring-Platz/S-Bahn: Ostbahnhof or Hardenbergstraße/S-Bahn: Zoo.
You can find the current dates on site and all general online consultation appointments on our appointment overview page.
You can use our Appointment Finder to book an appointment with your personal advisor at your local BAföG office if you need special advice (change of subject, proof of performance, income update, exceeding the maximum funding period, second degree).
Telephone consultation hours for case handlers:
Wed. - Fri.: 10 a.m. - 12 p.m.
InfoCenter Housing
studierendenWERK BERLIN
InfoCenter Housing
Hardenbergstr. 34
10623 Berlin
Phone: +49 (0)30 939 39 - 8990
E-Mail: wohnen@stw.berlin
Consultation hours:
Mon - Thu: 10 a.m. - 5 p.m.
Fri.: 10 a.m. - 3 p.m.
Or make a personal appointment here:
studierendenWERK BERLIN
Anstalt des öffentlichen Rechts
tenant support team
Franz-Mehring-Platz 3
10243 Berlin:
You already live in one of our dormitories and have questions about your contract?
Our tenant support team is available for all inquiries regarding your current tenancy
Visiting Consultation hours
Monday 09 AM – 11 AM
Tuesday 10 AM– 12:00 AM and 3 PM - 6 PM
Thursday 09 AM – 11 AM and 1 PM - 3 PM
Telephone consultation hours:
Monday 10 AM - 2:30 PM
Tuesday 10 AM - 6 PM
Wednesday 10 AM - 2:30 PM
Thursday 10 AM - 2:30 PM
Friday 10 AM - 1 PM
Phone: +49 (0)30 93939 - 8890
Or send us an email: mieterbetreuung@stw.berlin