Contact / Booking an appointment

studierendenWERK BERLIN
Anstalt des öffentlichen Rechts
Hardenbergstr. 34
10623 Berlin

Phone: +49 (0)30 939 39 - 70
E-Mail: info@stw.berlin

Consultation hours:
Mon - Thu: 8 a.m. - 5 p.m.
Fri.: 8 a.m. - 3 p.m.

studierendenWERK BERLIN
Anstalt des öffentlichen Rechts
BAföG-Amt
Behrenstraße 40/41
10117 Berlin

Phone: +49 (0)30 939 39 - 6000
E-Mail: Contact form

General BAföG consultation hour for initial applications:
Wednesdays from 12 - 2 p.m., alternating between Franz-Mehring-Platz/S-Bahn: Ostbahnhof or Hardenbergstraße/S-Bahn: Zoo.

You can find the current dates on site and all general online consultation appointments on our appointment overview page.

You can use our Appointment Finder to book an appointment with your personal advisor at your local BAföG office if you need special advice (change of subject, proof of performance, income update, exceeding the maximum funding period, second degree).

Telephone consultation hours for case handlers:
Wed. - Fri.: 10 a.m. - 12 p.m.

studierendenWERK BERLIN
InfoCenter Housing
Hardenbergstr. 34
10623 Berlin

Phone: +49 (0)30 939 39 - 8990
E-Mail: wohnen@stw.berlin

Consultation hours:
Mon - Thu: 10 a.m. - 5 p.m.
Fri.: 10 a.m. - 3 p.m.

Or make a personal appointment here:

studierendenWERK BERLIN
Anstalt des öffentlichen Rechts
tenant support team
Franz-Mehring-Platz 3
10243 Berlin:

You already live in one of our dormitories and have questions about your contract?

Our tenant support team is available for all inquiries regarding your current tenancy

Visiting Consultation hours

Monday      09 AM – 11 AM
Tuesday  10 AM– 12:00 AM and 3 PM - 6 PM
Thursday 09 AM – 11 AM and 1 PM - 3 PM

Telephone consultation hours:

Monday        10 AM - 2:30 PM
Tuesday       10 AM - 6 PM
Wednesday 10 AM - 2:30 PM
Thursday   10 AM - 2:30 PM
Friday          10 AM - 1 PM

Phone: +49 (0)30 93939 - 8890

Or send us an email: mieterbetreuung@stw.berlin