To the counselling centre

We support you in questions about barrier-free studies and everyday life

Our counselling services

How do I organise my disability-related needs during my studies?
What does compensation for disadvantages mean? Are there any special admission requirements for me?
Who can I turn to? How do I finance my studies and my support?

These and many other questions are asked by students and prospective students with very different impairments.

You can contact us if you have long-term health impairments.
In addition to mobility, hearing or visual impairments, this also includes impairments such as Crohn's disease, cancer, rheumatism, HIV, ADHD, autism, mental illness, dyslexia or other invisible impairments.

You can make an appointment using our contact information or the contact form.

Contact us in time!

In order to create the necessary conditions right at the beginning of your studies, it is advisable to contact the responsible advisor* at studierenWERK BERLIN early as well as the representatives for the interests of students with disabilities at the universities.

Further contacts, e.g. to the representatives for the interests of students with disabilities at the universities, other counselling centres or self-help groups can be found here (only in German).

You can find more detailed information for whole Germany from the Deutsche Studentenwerk here.

Inclusion support

Inclusion support services for students

The Counselling Centre for Barrier-free Studies has also taken on the task of awarding inclusion support services for students according to the Berlin Higher Education Act.

Applications for inclusion support services for students such as e.g. study assistants, book allowance or technical aids can be submitted here. Study assistance is granted to study applicants according to the impairment-related requirements.

During a personal interview, you will learn everything you need to know about the application process and the required documents. We will discuss which type of support is appropriate for you.

New applications always require a personal interview, with sign language interpreters available if necessary.

Documents required for the initial application:

  • Completed application form
  • Individual statement of need
  • Certificate of enrolment (indicating the subject and university semester)
  • Affidavit regarding income and assets
  • Proof of disability (e.g. severely disabled person's pass, specialist medical report)
  • Timetable
  • Data protection consent

Additional documents may be requested if necessary.
A follow-up application is required each semester.
Applications are only valid for the month in which they are submitted; retroactive approval is not possible.

What qualifies as inclusion support services for students?

Study assistants provide help e.g. with transcriptions, library researches or digitisation of texts.
More information on Study assistants can be found here.

Technical aids include needs-oriented supplementary equipment for laptops or PCs as well as other technical aids that are required for studying and for which no other social service provider bears the costs.

For the advice and application processing of technical aids is cross-university Ms. Bültbrune responsible.

Phone: 030 93939-9071

bbs.thielallee@stw.berlin

 

Costs for books and work materials can be subsidised as a flat rate, if a needs-based requirement is the case.

As part of the inclusion services, sign language interpreters can be applied for to study at a Berlin university or college. All information is available >> here

For studies at Berlin universities or colleges, speech-to-text reporters can be applied for within the framework of inclusion support services for students. For detailed information please klick >> here. 

You can find further information in the downloads (only available in German).

Contact

Contact

The Barrier-free studying counselling centre can be reached by phone, email and via our contact form.
Personal counselling or video counselling via Cisco Webex is available by appointment.

Telephone consultation hours
at all locations:

Every Tuesday from 10 a.m. to 1 p.m.

Students of the FU, EHB, Charité, HWR:
Tel.: +49 (0)30 93939-9020
E-Mail: bbs.thielallee@stw.berlin

Location Dahlem:
Thielallee 38, 14195 Berlin

1st floor accessible via elevator

Barrier-free toilet ground floor
(diagonally opposite the elevator)

Transportation:
U3; station Freie Universität (barrier-free)
Bus M11; stop Hittorfstr. and M11, 110 stop Löhleinstr. (barrier-free)

Crossing Otto-von-Simson-Straße and accessing the building

Please note: Google Maps provides incorrect information regarding the address Thielallee 38.
Please do not go down the driveway.

  • The entrance to Thielallee 38 is on Otto-von-Simson-Straße. Walk to the corner of Thielallee and Otto-von-Simson-Straße. The entrance to Thielallee 38 is on the right-hand side of Otto-von-Simson-Straße.
  • From Thielallee, walk about 20 metres along Otto-von-Simson-Straße. Then keep to the right (3 o’clock).
  • Turn into the side path. Walk straight ahead for about 20 metres. The path slopes slightly upwards. There are steps on the left and a handrail on the right. Once you reach the end of the handrail, walk straight ahead for about 5 more steps. You’ll know you’re almost at the door when you feel a metal grille under your feet.
  • You are now standing in front of the entrance. There is a button to open the doors at the entrance. The button is located on a metal bar on the right-hand side, right at the start of the metal grille.

Inside the building

  • Go through the entrance doors. There are two fire doors; only the door on the right can be opened. The entrance doors close automatically approximately 15 to 20 seconds after the button is pressed. You can also open the doors manually, one at a time. After passing through the first door, the floor covering changes. Take about 3–4 steps to the second door. You will then be standing in the corridor.
  • Walk along the left-hand wall of the corridor towards the lift. The second door is the lift door. The call button is on the right-hand side at waist height.
  • Take two steps into the lift. On the left-hand wall of the lift, at waist height, there are several horizontal buttons with Braille.
  • Go up to the first floor.
  • When you step out of the lift, you’ll be standing in the corner of a corridor.
    First door on the right: Room 201
    Second door on the right: Room 200
    In between, on the wall, there are four seats.
  • There is also a tactile guidance system on the floor. This leads you to a floor plan of the corridor.

Accessible toilet

  • The accessible toilet is located on the ground floor. The door looks like a lift door. It can be opened with a Euro key. The lock is situated to the right of the door frame, at a height of 90 cm.
  • From the entrance, the door to the toilet is on the right-hand wall of the corridor. It is the second door.
  • From the lift, walk straight ahead to the opposite wall and then turn left. The first door is the toilet door.

Students of the TU, UdK, Hertie School, IPU, Barenboim-Said Akademie, DFFB:
Tel.: +49 (0)30 93939-8458
E-Mail: bbs.hardenbergstr@stw.berlin

Location Charlottenburg:
Hardenbergstraße 34, 10623 Berlin

Ground floor with 3 steps accessible via elevator

Barrier-free toilet in the corridor to the left of the elevator or next to the InfoPoint foyer (you can get the key at the InfoPoint)

Transportation:
S3,5,7,9; U2,9: station Zoologischer Garten (barrier-free)
U2; station Ernst-Reuter-Platz (not barrier-free)
Bus M45, 145; stop Steinplatz (barrier-free)

Route to the canteen building and passing through the canteen building

  • Once you have reached Hardenbergstr. 34, walk until you reach the audible traffic lights there. Next to the tactile paving, there is a path approximately 40 cm wide made of small paving stones. Follow this path until it forks. As soon as it forks, follow the left-hand track. The paving stones lead right up to the entrance door. On the left-hand side, next to the door, there is also a large bear sculpture. The door is a double glass door. Only the right-hand door can be opened by pulling. There is a large doormat on the floor (caution: trip hazard). As soon as the doormat ends after about 3 steps, turn right (3 o’clock) and walk about 4 steps towards the next door. This door opens by pulling it. 
  • You are now in a large room. You must now walk straight ahead for about 40 metres through the room to the exit. The room is often very crowded at lunchtime.
  • After about 7 steps, you’ll find a bakery at the 1 o’clock position. You may need to adjust your direction slightly to the left, as a queue often forms in front of the bakery. If you come across floor-to-ceiling columns on your left, you’re too far to the left and need to head more to the right. And if you come across columns on your right, you need to head more to the left.
  • The exit door is once again a double glass door. There is another large doormat in front of the exit door. The door opens by pushing. You then need to walk about three steps to the next door. The second door also opens by pushing.

From the canteen exit to the Studierendenwerk

  • Once you have left the building, you will be standing on granite slabs. Walk straight ahead for about 10 steps. If you turn to the left (9 o’clock), the granite slabs will end after a few steps. Once you reach the end of the granite slabs, walk straight ahead for about 4 steps, and you will find yourself in front of the entrance door. The building housing the offices of the Accessible Studying Advisory Service begins immediately after this.

In the Studierendenwerk building – counselling rooms

  • Enter the building through one of the two double doors. Two steps past the entrance, there is a short flight of stairs with three steps. The stairs do not have a handrail. To the left of the stairs is a lift. The call button is on the right-hand side at waist height. Inside the lift, after taking two steps, you will find the lift buttons in the centre of the lift. There are several vertical buttons. You must press ‘E’. When you step out of the lift, turn right (3 o’clock). It is about seven steps to a double door. The right-hand door of the double doors is open. Behind it is a long corridor. At the end of the corridor, behind a fire door, is the passageway where the consultation rooms are located on the right and left.

Students of the HU, HSAP, IU, BCB:

Tel.: +49 (0)30 93939-8441

Students of the ASH, BHT, HTW, HfM, HfS, KHB, KHSB:
Tel.: +49 (0)30 93939-8442

E-Mail: bbs.fmp@stw.berlin

Location Friedrichshain:
Franz-Mehring-Platz 2, 10243 Berlin

2nd floor accessible via elevator (foyer on the right, foyer with guidance system, caution: mirroring!)

Barrier-free toilet first floor or opposite office 203

Transportation:
S 3,5,7,9; station Ostbahnhof (barrier-free via Spreeseite exit)
U5; station Weberwiese (barrier-free)
Bus 240, 347; stop Franz-Mehring-Platz (barrier-free)

Directions to the building

Please note: Google Maps provides incorrect information regarding the address Franz-Mehring-Platz 2.

  • The entrance to the high-rise building at Franz-Mehring-Platz 2 is set back slightly from the street at the junction of Straße der Pariser Kommune and Singerstraße. Once you have reached the junction of Straße der Pariser Kommune and Singerstraße, you must turn into Singerstraße. Walk for about 40 metres on the left-hand side of the road. You will then come to an unpaved path leading through a green space. Follow the path for about 30 metres. You will then find yourself in front of the high-rise building.  Keep to the right. The high-rise building is fenced off. The gate at the entrance to the high-rise building is open. You must walk through this entrance.
  • You now have about 5 metres to go to reach the building’s entrance.

Inside the building

  • Go through two automatic doors. The first one opens automatically. The door opener for the second door is a round metal knob with an orange ring around it. It is located on the left-hand wall between the doors, at the bottom of a metal surface. There is a groove running underneath it, where two concrete walls meet.
  • After the entrance, you will find yourself in a hall. In front of you is an oval, unoccupied information point kiosk. Walk round it and head behind it towards the wall with the postboxes.
  • Turn left past the postboxes and walk along the wall until, after about 15 metres, you are standing in front of a glass mirrored wall.
  • Walk round this wall and follow the back of it to the next corner, which leads you to the left towards an open door. Go through this door into a narrow corridor.
  • Walk along the left-hand wall of this corridor and follow it to the left around the corner. You are now standing between two lifts, which are directly opposite each other to your left and right, 3 metres apart.

Lift and consultation rooms

  • If you press one of the lift buttons to the right of the lifts, both lifts will be activated. Step into the lift whose doors open.
  • Go up to the second floor. The button panels are marked with Braille.
  • Head in the same direction from which you came out of the narrow corridor on the ground floor. You should now find a similar corridor. Walk along the right-hand wall.
  • Shortly afterwards, another corridor branches off to the right. It leads to the Student Counselling waiting room. On the left-hand side, opposite the corridor leading to the waiting room, are Rooms 2.02 and 2.03. If you wish to attend a consultation with the Accessible Studies service, please report directly to Room 2.02 or Room 2.03 before taking a seat in the waiting room.

Description of the waiting room

  • The corridor leading to the waiting room is 4 metres long. The left-hand wall of the corridor leads directly to your destination; on the right-hand wall, there is a pillar and a door before you reach the waiting room.
  • The waiting room has 7 chairs. As you enter, there is a row of 4 chairs at the 12 o’clock position. A further 3 chairs are situated between the 9 and 11 o’clock positions along the left-hand wall. In the centre is a knee-high table with leaflets.

Accessible toilet

  • You will find an accessible toilet if, instead of turning into the corridor leading to the waiting area, you walk straight past it. The entrance to the toilet is the first door on the right immediately after the corridor.
  • The washbasin is to the right of the door; the toilet is directly opposite the door.

contact form

Contact form:

How can we advise you?

On which topics would you like counselling?*:

What are the best times to reach you? :

I need a sign language interpreter:
Data privacy*: