You already live in one of our dormitories and have questions about your contract?
Our tenant support team is available for all inquiries regarding your current tenancy.
You can reach the team at the office at the following times at Franz-Mehring-Platz 2; 10243 Berlin:
Monday 9 a.m. to 11 a.m.
Tuesday 10 a.m. to 12 a.m. and 3 p.m. to 6 p.m.
Thursday 9 a.m. to 11 a.m. and 1 p.m. to 3 p.m.
Call us at +49 30 93939 - 8890
Or send us an email: firstname.lastname@example.org
You can't pay your rent or have questions about your deposit?
Our rent accounting team will work with you to find a solution.
Call us at +49 30 93939 - 8790
Or send us an email: email@example.com
You can reach us Monday to Thursday from 10 a.m. to 2:30 p.m.
On Fridays we are there for you from 10 a.m. to 1 p.m.