In some of our halls of residence, accommodation places for women or people who identify as female have become available at short notice. More information here.
Housing: Contact / Appointment booking
We are here for you
You are looking for a room or a flat?
Our InfoCenter Wohnen is available to answer all your questions about housing.
You can reach us by phone and in person during office hours:
Monday to Thursday 10 a.m. to 5 p.m.
Friday 10 a.m. to 3 p.m.
Call us on +49 30 93939 - 8990
Or write us an email: wohnen@stw.berlin
Or make a personal appointment online.
We look forward to helping you.
Your team from the
InfoCenter Wohnen
Hardenbergstraße 34
Mensa foyer
10623 Berlin
You already live in one of our dormitories and have questions about your contract?
Our tenant support team is available to answer any questions you may have about your current tenancy.
Just give us a call on +49 30 93939 - 8890 and we will be happy to take care of your request.
Telephone office hours:
Monday 10 a.m. - 2:30 p.m.
Tuesday 10 a.m. - 6 p.m.
Wednesday 10 a.m. - 2:30 p.m.
Thursday 10 a.m. - 2:30 p.m.
Friday 10 a.m. - 1 p.m.
Or write us an email: mieterbetreuung@stw.berlin
If you prefer personal advice, you can reach the team on site at Franz-Mehring-Platz 3, 10243 Berlin:
Monday 9 a.m. - 11 a.m.
Tuesday 10 a.m. - 12 p.m. and 3 a.m. - 6 p.m.
Thursday 09 a.m. - 11 a.m. and 1 p.m. - 3 p.m.
Or arrange a personal appointment here:
Can't pay your rent or have questions about your deposit?
Our rental accounting team will work with you to find a solution.
Call us on +49 30 93939 - 8790
Telephone office hours:
Monday to Thursday 10:00 a.m. - 2:30 p.m.
Friday 10:00 a.m. - 1:00 p.m.
Or write us an email: mibu@stw.berlin
Or arrange a personal appointment here: