You can pay without using cash in all of our canteens and coffee bars by using the MensaCard.
Where can I get my MensaCard?
At every cash desk in the canteens of the studierendenWERK BERLIN you will receive your MensaCard for a deposit of 1.55 Euro. Please hold your student ID card, a confirmation from the university, that you are ready to work. If you are a guest of the university, you also need a confirmation.
How do I charge the MensaCard?
The Autoload process makes it easier for both you and us to avoid rummaging around for coins or exact change, shortens the lines at the cashiers and enables you to get on with enjoying your meal quicker.
Important to note:
To use the Autoload process, you first need to register at one of the canteen cashiers. This involves signing a written contract (“Participation in direct debiting procedure” or “Direct debit authorisation”) between yourself and studierendenWERK BERLIN. To do this, we need your debit (EC) card to confirm your account details, your MensaCard and a photo ID with an address in order to identify and contact you in case debit notes are not paid. The MensaCard does not store either personal information or a profile of use. The MensaCard is only linked to the bank and account details provided in the direct debit authorisation to add money to the MensaCard. The process takes place in accordance with the data-privacy regulations of the Berlin Data Protection Act.
Cashless payment with the MensaCard
You can set a lower limit on your MensaCard, meaning that when the amount of money on the card falls below this value, the cashier will ask you if you want to reload the card. Your bank account will then be charged in the amount. It may take several days for the sum to be booked from your account. If you would like, you can get a receipt for this transaction. When registering, you can set the value of the standard reload amount yourself. To avoid abuse of the system, only one automatic reload may take place per day.
You can cancel the direct debit authorisation at any time by returning the MensaCard to a cashier; the remaining funds will be transferred to your bank account. You will then naturally receive a new MensaCard without Autoload, which you can reload at the reloading machines in the canteens and universities as usual.
Campuscard is not the same as MensaCard
Since 2015, the Campuscard has been introduced to six Berlin universities. It enables the conversion of paper-based student ID cards to a multifunctional card.
The studierendenWERK BERLIN is involved because the card provides a payment function for the canteens. The Campuscard (as well as the semester ticket) belongs to the administrative area of the universities. The studierendenWERK has no access to the personal data of the students. Therefore, in case of loss, it is not enough to submit the matriculation number.
Important is the STW-number on the back of the Campuscard, with which the MensaCard-function can be locked. Tip: Simply take a picture with your smartphone and in case of loss, send it to email@example.com
|Flyer Autoload (391.15 KB)|
|Vorerfassung Daten Autoload-Verfahren.pdf (516.05 KB)|