Photo: Felix Noak / stW BERLIN
Clerk who advises someone in your office and looks at documents.

Contact Us

We're here for you.

Are you looking for a room or an apartment?

Our InfoCenter Living is available to answer all your housing-related inquiries.

You reach telephone and personally during speaking time:

Monday till Thursday  10: 00 17 to: 00 pm
Friday 10: 00 15 to: 00 pm 

Call us Tel. +49 30 93939 - 8990

Or write us an email: wohnen@stw.berlin

Or make a personal appointment online.

We would be happy if we can help you. 

Your team from

InfoCenter Living
Hardenbergstraße 34
Canteen foyer
10623 Berlin / Germany

Do you live in our dormitory and have questions about the contract?

Team Tenant support is available to answer any questions you may have about your current tenancy.

Just call us Tel. +49 30 93939 - 8890. We will be happy to take care of your concerns.  

Telephone office hours:

Monday 10:00 a.m. - 14:30 p.m
Tuesday 10:00 a.m. - 18:00 p.m
Wednesday 10:00 a.m. - 14:30 p.m
Thursday 10:00 a.m. - 14:30 p.m
Friday 10:00 a.m. - 13:00 p.m

Or write us an email: mieterbetreuung@stw.berlin

If you prefer personal advice, you can reach the team on site Franz-Mehring-Platz 3, 10243 Berlin: 

Monday 09:00 a.m. – 11:00 a.m
Tuesday 10:00 a.m. – 12:00 p.m. and 15:00 p.m. – 18:00 p.m
Thursday 09:00 a.m. – 11:00 a.m. and 13:00 p.m. – 15:00 p.m

Or make a personal appointment here:

Can't pay your rent or have questions about your deposit?

Team Rent accounting will look for a solution together with you. 

Call us Tel. +49 30 93939 - 8790

Telephone office hours:

Monday to Thursday 10:00 a.m. - 14:30 p.m.
Friday 10: 00 clock - 13: 00 clock

Or write us an email: mibu@stw.berlin

Or make a personal appointment here: