Foto: geralt/pixabay.com

We are available by phone and email

Information about our current availabilities.

The COVID19-Taskforce der Senatskanzlei – Wissenschaft und Forschung will be restricting operations at all Berlin universities and non-university research institutions, starting from 20 March 2020 until further notice.

Our contacts are listed below.

Prompt confidential telephone appointments can be made by telephone via our secretariat on Monday to Thursday from 9 am to 15 pm and on Friday 9 am to 13 pm:

Location Charlottenburg, Hardenbergstraße 35
+49 (0)30 93939 8401

Location Friedrichshain, Franz-Mehring-Platz 2-3
+49 (0)30 93939 8438

Or via email at: pbs@stw.berlin

From 1 July, the Psychological-Psychotherapeutic Counselling Centre will reopen its doors at both locations step by step and under hygiene conditions. The counsellors are only allowed to see a very limited number of clients in the first opening step, so that counselling sessions will continue by telephone. We also offer pregnancy conflict counselling again. Noticed: Do not enter the counseling center with cold symptoms.

From the 17th of August we will be there for you again and will be happy to advise you by phone, e-mail or, on explicit request, in person after prior appointment. Here you can find the contact form.

The capacity of the BAföG office is currently limited. Please use the contact form or send an email. We process all requests as quickly as possible. We expressly ask you to send your documents to us via the BAföG-Online upload portal. We're currently only able to to process PDF and Word files via email.

Inquiries are still possible by e-mail at wohnen@stw.berlin and by phone at +49 (30) 93939 8990 (Mon to Thu 9am to 3pm, Fridays 9am to 1pm). Facility managers and tutors in the halls of residence can also be reached by e-mail and telephone.

You can reach the counselling centres by phone during the usual office hours from 10 am to 1 pm and via email at all times.

  • Mondays, Dahlem: 030 93939-9020 (FU and EHB students)
  • Tuesdays, Charlottenburg: 030 93939-8416 (TU, UdK, PFH, HDPK, Hertie School, IPU students) 
  • Wednesdays, Friedrichshain: 030 93939-8442 /-8442 (ASH, Beuth HS, Charité, HTW, HfM, HfS, KHB, KHSB, HWR, HU, HSAP, IUBH students) 

On request, we also offer personal consultations by appointment. Please observe the applicable distance and hygiene rules. Do not enter the counselling centre with cold symptoms.

For questions concerning scientific writing, our writing tutors offer telephone appointments Monday to Friday or online consultation via Webex. Appointment requests can be made at schreibberatung@stw.berlin.